ConvenientCashOffer
Call/Text (909) 602-0909

Privacy Policy

Effective date: October 18, 2026 · Last updated: October 18, 2026

Convenient Cash Offer ("Convenient Cash Offer," "we," "us," or "our") is a real estate investment business that buys houses for cash in Southern California. We are not a real estate broker or agent, we do not represent you, and we are not a foreclosure consultant.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit this website, submit a form, call us, text us, or email us. It also describes the rights California residents have under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, the "CCPA"), and other California laws. This policy also serves as our notice at collection for California residents.

Contents
  1. Personal information we collect
  2. Where we get it
  3. How we use it
  4. How we disclose it
  5. Selling and sharing
  6. Text messages and calls
  7. Cookies, tracking, and Do Not Track
  8. How long we keep it
  9. Your California privacy rights
  10. How to submit a request
  11. Your Privacy Choices (opt-out of sale/sharing)
  12. California Shine the Light
  13. Children's privacy
  14. Security
  15. Other important information
  16. Contact us

1. Personal information we collect

In the past 12 months we have collected the following categories of personal information. We collect only what is reasonably necessary for the purposes described in this policy.

Category (CCPA)ExamplesDisclosed for a business purpose toSold or shared?
IdentifiersName, phone number, email address, property and mailing address, IP address, cookie and device identifiersService providers (CRM, website hosting, phone and messaging platforms, email); transaction parties you authorizeNot sold for money. Online identifiers may be "shared" with advertising partners through cookies and pixels (see Section 5).
Customer records (Cal. Civ. Code § 1798.80(e))Name, address, phone number, signature, and any information you choose to tell us about your mortgage, liens, or financesService providers; escrow, title, and other transaction parties you authorizeNo
Characteristics of protected classificationsOnly if you volunteer it, for example that you are an heir, executor, or surviving spouse, or your ageService providers; transaction parties you authorizeNo
Commercial informationProperty details, condition, ownership and occupancy, your reason for selling, offers made, and transaction recordsService providers; transaction parties you authorizeNo
Internet or other electronic network activityPages viewed, browser and device type, referring website, ad and form interactionsAnalytics and advertising providers; hosting providersMay be "shared" with advertising partners (see Section 5)
Geolocation dataApproximate location derived from your IP address (not precise location)Analytics and hosting providersMay be "shared" with advertising partners (see Section 5)
Audio and electronic informationVoicemails, text message content, and call recordings (calls are recorded only after notice at the start of the call)Phone and messaging service providersNo
InferencesInternal notes, such as whether a property might fit our buying criteriaService providersNo
Sensitive personal informationWe do not ask for sensitive personal information on this website. If you enter into a purchase agreement with us, we, escrow, or title may collect government ID or Social Security numbers as required to close and for tax reporting.Escrow, title, and other transaction parties; as required by lawNo

We use sensitive personal information only to complete a transaction you request, to comply with the law, and for security and fraud prevention, as allowed by the CCPA. We do not use it to infer characteristics about you.

2. Where we get personal information

  • From you, when you fill out a form, call, text, email, or meet with us.
  • Automatically, from your browser or device when you use this website, through cookies, pixels, and similar technologies.
  • From public records, such as county property, tax, and title records, recorded notices, and court or probate filings.
  • From third parties, such as data and marketing list providers, people you authorize to act for you (for example, an attorney, agent, or family member), and escrow or title companies during a transaction.

3. How we use personal information

  • To respond to your inquiry, evaluate your property, and prepare a no-obligation offer.
  • To contact you by phone, email, and, if you agree, text message about your inquiry, offer, and appointments.
  • To schedule walkthroughs and to open and complete a purchase through escrow if you choose to sell to us.
  • To run, secure, and improve our website, and to measure and improve our advertising.
  • To keep records of your communication preferences, including consent and opt-out requests.
  • To detect and prevent fraud, protect our rights, and comply with the law, including tax, real estate, and recordkeeping requirements.

We will not use your personal information for purposes that are materially different from these without telling you first.

4. How we disclose personal information

  • Service providers and contractors that help us operate, such as our CRM and website platform, phone and text messaging providers, email providers, and analytics providers. They are contractually limited to using personal information to provide services to us.
  • Transaction parties you authorize, such as escrow and title companies, attorneys, notaries, inspectors, and lenders involved in your sale.
  • Legal and safety reasons, when required by law, subpoena, or court order, or to protect rights, property, or safety.
  • Business transfers, if our business is sold, merged, or reorganized, subject to this policy.

We do not sell lead lists, and we do not give your information to other companies to market unrelated products or services to you.

5. Selling and sharing

We do not sell personal information for money, and we do not rent or trade lead lists. We do not knowingly sell or share the personal information of consumers under 16.

Our website uses third-party cookies and pixels, such as Google Analytics and the Meta Pixel, to measure traffic and show our ads. Under the CCPA, letting these companies collect online identifiers, browsing activity, and approximate location for cross-context behavioral advertising may count as "sharing" (and, in some cases, a "sale"). In the past 12 months, those categories have been disclosed this way to advertising and analytics providers. You can opt out at any time. See Your Privacy Choices.

Text messaging data. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service or message delivery, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Text messages and calls

Consent to text messages (TCPA)

If you check the consent box on our form and submit your phone number, you agree that Convenient Cash Offer, and those calling or texting on our behalf, may send text messages to the number you provided about your property inquiry, offer, and appointments. These texts may be sent using automated technology. Your consent applies even if your number is on a federal, state, or company Do Not Call list. We do not use prerecorded or artificial-voice calls. Consent is not a condition of any purchase or sale. If you do not check the box, you can still request an offer, and we will contact you only as the law allows, for example by a manually dialed call or email.

You may revoke consent at any time by any reasonable means, including replying STOP to a text, telling us during a call, emailing [email protected], or calling (909) 602-0909.

Text message program

  • Program: Convenient Cash Offer Seller Updates, operated by Convenient Cash Offer. Messages relate to your property inquiry, offer, appointment scheduling, and follow-up.
  • Frequency: Message frequency varies.
  • Cost: Msg & data rates may apply.
  • Opt out: Reply STOP to any message to opt out. You will receive one confirmation message, and no further texts unless you opt in again (reply START).
  • Help: Reply HELP for help, or contact us at (909) 602-0909 or [email protected].
  • Carriers: Carriers are not liable for delayed or undelivered messages.
  • Full program terms are in our SMS Terms.

Call recording

We may record calls for quality and record-keeping. If a call is recorded, we will tell you at the start of the call, as California law requires.

7. Cookies, tracking, and Do Not Track

We and our analytics and advertising partners use cookies, pixels, and similar technologies to remember your settings, understand how the website is used, and measure and show our ads, including on other websites. These third parties may collect information about your online activity over time and across different websites.

  • You can block or delete cookies in your browser settings.
  • You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout and adjust Meta ad preferences in your Facebook or Instagram settings.
  • Do Not Track (California Online Privacy Protection Act): Some browsers send "Do Not Track" signals. Because there is no common standard for them, our website does not currently respond to Do Not Track signals.
  • Global Privacy Control: We treat a Global Privacy Control (GPC) signal from your browser as a valid request to opt out of the sale and sharing of personal information for that browser and any profile we associate with it.

8. How long we keep personal information

We keep personal information only as long as reasonably necessary for the purposes it was collected for, then delete or de-identify it. We use these criteria:

  • Inquiries and leads: while we are discussing a possible sale with you and for a reasonable period afterward for follow-up, unless you ask us to delete it sooner (subject to legal exceptions).
  • Transaction records: for as long as required by tax, real estate, and recordkeeping laws and applicable statutes of limitation.
  • Consent and opt-out records: as long as needed to honor your choices and to show that we did.
  • Call recordings and messages: only as long as needed for quality, record-keeping, and resolving questions or disputes.
  • Website and cookie data: according to cookie lifetimes and our analytics and advertising providers' retention settings.

9. Your California privacy rights

If you are a California resident, you have the right to:

  • Know and access the categories and specific pieces of personal information we have collected about you, the categories of sources, our purposes, and the categories of third parties we disclose it to.
  • Delete personal information we collected from you, subject to legal exceptions (for example, records we must keep for a completed transaction).
  • Correct inaccurate personal information.
  • Opt out of the sale or sharing of your personal information.
  • Limit the use and disclosure of sensitive personal information. We use sensitive personal information only for purposes the CCPA permits without offering this right, but you may contact us with any questions.
  • Non-discrimination. We will not deny you services, charge you a different price, or give you a lower-quality offer or service because you exercised your privacy rights. We do not offer financial incentives for personal information.

10. How to submit a request

  • Email: [email protected] with the subject line "California Privacy Request"
  • Phone: (909) 602-0909
  • Mail: Convenient Cash Offer, Attn: Privacy, 1053 E Hellman Ave, Long Beach, CA 90813

Verification. To protect you, we will verify your identity before responding to a request to know, delete, or correct, usually by matching information you give us (such as your name, phone number, email, and property address) to information we already have. We may ask for more information for requests involving specific pieces of personal information. We use information provided for verification only for that purpose. Opt-out requests do not require verification.

Authorized agents. You may use an authorized agent. We may require signed written permission from you and may ask you to verify your identity directly with us, unless the agent holds a valid power of attorney.

Timing. We will confirm receipt of a request to know, delete, or correct within 10 business days and respond within 45 calendar days. If we need more time (up to another 45 days), we will tell you why. We act on opt-out requests as soon as feasibly possible and no later than 15 business days after receipt.

11. Your Privacy Choices: opt out of sale/sharing

To opt out of the sale or sharing of your personal information, you can do any of the following:

  • Turn on Global Privacy Control in a browser or extension that supports it. We honor it automatically for that browser.
  • Email [email protected] with the subject line "Do Not Sell or Share."
  • Call (909) 602-0909 and ask to opt out.

12. California Shine the Light (Civil Code § 1798.83)

We do not disclose personal information to third parties for their own direct marketing purposes. California residents may ask, once per calendar year and free of charge, for information about such disclosures by emailing [email protected] or writing to us at 1053 E Hellman Ave, Long Beach, CA 90813 with "Shine the Light Request" in the subject line.

13. Children's privacy

This website is intended for adults and is not directed to children under 16. We do not knowingly collect personal information from children under 16, and we do not sell or share it. If you believe a child has given us personal information, contact us at [email protected] and we will delete it.

14. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

15. Other important information

  • Third-party links. Our website may link to other websites. Their privacy practices are their own.
  • Accessibility. If you need this policy in another format, contact us at [email protected] or (909) 602-0909.
  • Changes. We may update this policy. We will post the updated version here and change the "Last updated" date. If changes are material, we will give additional notice as the law requires.

16. Contact us

Convenient Cash Offer
1053 E Hellman Ave, Long Beach, CA 90813
Phone: (909) 602-0909
Email: [email protected]

Convenient Cash Offer · (909) 602-0909

Buying houses in Los Angeles (including Lancaster & Palmdale), Orange, Riverside, San Bernardino, San Diego and Ventura counties.

Areas we buy

  • Los Angeles County
  • Long Beach
  • Lancaster
  • Palmdale
  • San Bernardino County
  • Victorville
  • Hesperia
  • San Bernardino
  • Fontana
  • Riverside County
  • Riverside
  • Moreno Valley
  • Indio
  • Orange County
  • Santa Ana
  • San Diego County
  • Oceanside
  • Ventura County

Privacy Policy · Terms · SMS Terms · Your Privacy Choices

Convenient Cash Offer is a real estate investment business that buys houses for cash. We are not a real estate broker, agent, attorney, lender, or foreclosure consultant. We are not your agent and do not represent you in any sale; you may consult an attorney, a licensed real estate agent, or a HUD-approved housing counselor (800-569-4287) before you sign anything. Any offer is subject to a property review, title, and a written purchase agreement. A cash sale may net you less than a traditional listing. We can't stop or postpone a foreclosure and do not offer loan modification or lender negotiation services. Not affiliated with any government agency or lender.

© 2026 Convenient Cash Offer